{"id":1444,"date":"2023-03-15T15:56:24","date_gmt":"2023-03-15T07:56:24","guid":{"rendered":"https:\/\/goairborne.com\/mo\/?post_type=job&#038;p=1444"},"modified":"2023-03-15T15:56:54","modified_gmt":"2023-03-15T07:56:54","slug":"customer-service-supervisor","status":"publish","type":"job","link":"https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor","title":{"rendered":"Customer Service Supervisor"},"content":{"rendered":"<p><strong>Requirements:<\/strong><\/p>\n<ul>\n<li>Degree or above<\/li>\n<\/ul>\n<ul>\n<li>Minimum 3 years of working experience, Preferably with 1 year experience in the Hospitality Industry<\/li>\n<\/ul>\n<ul>\n<li>Excellent interpersonal and communication skills and bilingual (English required)<\/li>\n<li>Enjoy interacting with people and have customer-oriented attitude<\/li>\n<\/ul>\n<ul>\n<li>Pleasant personality, good team player and multi-tasked<\/li>\n<\/ul>\n<p><strong>Job Description:<\/strong><\/p>\n<ul>\n<li>Assist Department Head in developing and managing the team to achieve sets of KPIs and Targets by delivering high levels of customer service experience<\/li>\n<li>Ensure the area of responsibility is well managed and the overall daily operations are well-coordinated and smooth<\/li>\n<li>Lead the team and ensure that SOPs are followed at all times<\/li>\n<li>Responsible for category sales, customer service and inventory management. Manage a team within the department according to the company values, standards, policies and procedures, and is responsible for all the people management functions<\/li>\n<li>Handle and answer feedbacks and complaints from the customers and to consolidate and analyse customer feedbacks for customer experience improvement<\/li>\n<li>Train and Coach team members to deliver a high standard of customer service<\/li>\n<li>Responsible for report consolidate and data analysis<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Requirements: Degree or above Minimum 3 years of working experience, Preferably with 1 year experience in the Hospitality Industry Excellent interpersonal and communication skills and bilingual (English required) Enjoy interacting with people and have customer-oriented attitude Pleasant personality, good team player and multi-tasked Job Description: Assist Department Head in developing and managing the team to [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-1444","job","type-job","status-publish","hentry","departments-operation","location-macau"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Supervisor - GoAirborne Macau<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Supervisor - GoAirborne Macau\" \/>\n<meta property=\"og:description\" content=\"Requirements: Degree or above Minimum 3 years of working experience, Preferably with 1 year experience in the Hospitality Industry Excellent interpersonal and communication skills and bilingual (English required) Enjoy interacting with people and have customer-oriented attitude Pleasant personality, good team player and multi-tasked Job Description: Assist Department Head in developing and managing the team to [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor\" \/>\n<meta property=\"og:site_name\" content=\"GoAirborne Macau\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GoAirborneMacau\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-15T07:56:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/goairborne.com\/mo\/#organization\",\"name\":\"GoAirborne Macau\",\"url\":\"https:\/\/goairborne.com\/mo\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/GoAirborneMacau\",\"https:\/\/www.instagram.com\/goairborne.macau\/\",\"https:\/\/www.youtube.com\/channel\/UCxk6BYuZ2WfOkjmM21wZdYQ\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/goairborne.com\/mo\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/goairborne.com\/mo\/wp-content\/uploads\/2021\/06\/logo.png\",\"contentUrl\":\"https:\/\/goairborne.com\/mo\/wp-content\/uploads\/2021\/06\/logo.png\",\"width\":1000,\"height\":621,\"caption\":\"GoAirborne Macau\"},\"image\":{\"@id\":\"https:\/\/goairborne.com\/mo\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/goairborne.com\/mo\/#website\",\"url\":\"https:\/\/goairborne.com\/mo\/\",\"name\":\"GoAirborne Macau\",\"description\":\"Indoor Skydiving Macau\",\"publisher\":{\"@id\":\"https:\/\/goairborne.com\/mo\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/goairborne.com\/mo\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor#webpage\",\"url\":\"https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor\",\"name\":\"Customer Service Supervisor - GoAirborne Macau\",\"isPartOf\":{\"@id\":\"https:\/\/goairborne.com\/mo\/#website\"},\"datePublished\":\"2023-03-15T07:56:24+00:00\",\"dateModified\":\"2023-03-15T07:56:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/goairborne.com\/mo\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Job\",\"item\":\"https:\/\/goairborne.com\/mo\/job\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Customer Service Supervisor\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Service Supervisor - GoAirborne Macau","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Customer Service Supervisor - GoAirborne Macau","og_description":"Requirements: Degree or above Minimum 3 years of working experience, Preferably with 1 year experience in the Hospitality Industry Excellent interpersonal and communication skills and bilingual (English required) Enjoy interacting with people and have customer-oriented attitude Pleasant personality, good team player and multi-tasked Job Description: Assist Department Head in developing and managing the team to [&hellip;]","og_url":"https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor","og_site_name":"GoAirborne Macau","article_publisher":"https:\/\/www.facebook.com\/GoAirborneMacau","article_modified_time":"2023-03-15T07:56:54+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/goairborne.com\/mo\/#organization","name":"GoAirborne Macau","url":"https:\/\/goairborne.com\/mo\/","sameAs":["https:\/\/www.facebook.com\/GoAirborneMacau","https:\/\/www.instagram.com\/goairborne.macau\/","https:\/\/www.youtube.com\/channel\/UCxk6BYuZ2WfOkjmM21wZdYQ"],"logo":{"@type":"ImageObject","@id":"https:\/\/goairborne.com\/mo\/#logo","inLanguage":"en-US","url":"https:\/\/goairborne.com\/mo\/wp-content\/uploads\/2021\/06\/logo.png","contentUrl":"https:\/\/goairborne.com\/mo\/wp-content\/uploads\/2021\/06\/logo.png","width":1000,"height":621,"caption":"GoAirborne Macau"},"image":{"@id":"https:\/\/goairborne.com\/mo\/#logo"}},{"@type":"WebSite","@id":"https:\/\/goairborne.com\/mo\/#website","url":"https:\/\/goairborne.com\/mo\/","name":"GoAirborne Macau","description":"Indoor Skydiving Macau","publisher":{"@id":"https:\/\/goairborne.com\/mo\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/goairborne.com\/mo\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor#webpage","url":"https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor","name":"Customer Service Supervisor - GoAirborne Macau","isPartOf":{"@id":"https:\/\/goairborne.com\/mo\/#website"},"datePublished":"2023-03-15T07:56:24+00:00","dateModified":"2023-03-15T07:56:54+00:00","breadcrumb":{"@id":"https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/goairborne.com\/mo\/job\/customer-service-supervisor#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/goairborne.com\/mo\/"},{"@type":"ListItem","position":2,"name":"Job","item":"https:\/\/goairborne.com\/mo\/job"},{"@type":"ListItem","position":3,"name":"Customer Service Supervisor"}]}]}},"_links":{"self":[{"href":"https:\/\/goairborne.com\/mo\/wp-json\/wp\/v2\/job\/1444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goairborne.com\/mo\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/goairborne.com\/mo\/wp-json\/wp\/v2\/types\/job"}],"wp:attachment":[{"href":"https:\/\/goairborne.com\/mo\/wp-json\/wp\/v2\/media?parent=1444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}